Troubleshooting
Solve common problems involving missing dashboard traffic, mismatched click counts, UTM parameters, multiple websites, the tracking template checker, Google account permissions, and consent.
Articles
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How to set up ClickPatrol for multiple websites and accounts
Every protected website has a separate UID linked to one Google Ads account. Install that UID in the site's GTM container to verify that each property is covered.
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How to use UTM parameters
Add the ClickPatrol tracking template from Integration > Google Ads to your Google Ads setup. If HubSpot or another tracker is already there, merge the templates to prevent conflicts.
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No traffic visible in the ClickPatrol dashboard
Active campaigns may show no dashboard data when Google Ads tracking is misconfigured. Check if an ad-level template overrides the account setting or parameters are in the wrong field.
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Tracking template checker script
Tool: Tracking Template Auditor Manually checking thousands of ads for broken tracking is inefficient. Use this custom Google Ads Script to instantly scan your account and identify hidden tracking templates at the Ad…
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Why click counts differ between ClickPatrol and Google Ads
Data Discrepancies Explained Wondering why your click counts don't match? ClickPatrol may show more clicks due to tracking repeated visits and direct bot attacks, or fewer clicks due to unsupported Search Partner sites…
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How to remove ClickPatrol's Google account permissions
In your Google Account, open Third-party apps and services and delete the ClickPatrol.com - Ads Connect connection. Access to Google Ads data stays revoked until you reconnect.
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Consent when connecting your Google Ads account to ClickPatrol
Google's consent screen identifies the connected account and asks you to let ClickPatrol view, edit, create, and delete Google Ads accounts and data before access begins.
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Google Ads permissions required to connect to ClickPatrol
Your authenticating Google account needs Standard or Admin access. ClickPatrol then uses OAuth to update tracking templates and exclude invalid IP addresses from campaigns.
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