Google Ads Troubleshooting

Browse articles in this section below.

Sub-sections

• Tracking template

Articles

• No Traffic Visible in ClickPatrol Dashboard

  No Traffic If your ClickPatrol dashboard isn't showing traffic, it is likely due to a Google Ads configuration error. This guide covers how to fix the most common issues: overriding tracking templates at the Ad level, misplaced UTM parameters, and conflicts with third-party tools like HubSpot or TripleWhale.

• Setting Up ClickPatrol for Multiple Websites & Accounts

  Multi-Account Setup (MCC) Learn how to protect multiple websites with ClickPatrol. If your campaigns run under a single Google Ads account, simply connect it directly. For multiple separate ad accounts, you will need to use a Google Ads Manager Account (MCC) to manage them all from one ClickPatrol dashboard.

• Using UTM parameters

  Using UTM parameters

• Why Click Counts Differ Between ClickPatrol and Google Ads

  Data Discrepancies Explained Wondering why your click counts don't match? ClickPatrol may show more clicks due to tracking repeated visits and direct bot attacks, or fewer clicks due to unsupported Search Partner sites and Call Extensions. Learn exactly how these discrepancies happen.

• How to Remove ClickPatrol's Google Account Permissions

  How to remove ClickPatrol's Google account permissions You can remove ClickPatrol's access to your Google account directly from your Google Account settings. This is useful when switching accounts, troubleshooting a connection issue, or revoking access. Go to myaccount.google.com and sign in with the Google account connected to ClickPatrol. Open Third-party apps and services, select ClickPatrol.com - Ads Connect, then choose Delete all connections that you have with ClickPatrol.com - Ads Connect and confirm. After removal, ClickPatrol can no longer access your Google Ads data until you reconnect it. When connected, ClickPatrol may have permission to: view your basic Google profile information view, edit, create, and delete Google Ads account data Removing the connection revokes these permissions. To reconnect, go back to the ClickPatrol dashboard and complete the Google Ads connection flow again. Note: Removing Google permissions does not delete your ClickPatrol account, subscription, settings, or stored data. It only removes Google's authorization for ClickPatrol to access your Google Ads account.

• Consent when connecting your Google Ads account to ClickPatrol

  Consent when connecting Google Ads to ClickPatrol When you connect your Google Ads account to ClickPatrol, Google shows a standard consent screen. This screen explains which permissions ClickPatrol needs before you approve the connection. The consent page is titled “ClickPatrol.com - Ads Connect wants access to your Google Account” and shows the Google account you are connecting. ClickPatrol requests permission to see, edit, create, and delete your Google Ads accounts and data. This access is needed to track clicks, update tracking templates, and exclude invalid IP addresses from your campaigns. To continue, review the permission, tick the consent checkbox, and click Continue. You can also open the Privacy Policy or Terms of Service links before approving. Clicking Cancel stops the connection and ClickPatrol will not receive access. After approval, Google redirects you back to the ClickPatrol dashboard. You will see a success message and can select the Google Ads account you want to connect. If you use a Manager Account, select the MCC first and then choose the specific sub-account. Click Connect Google Ads account to complete the setup.