Dashboard & Info

Browse articles in this section below.

Articles

• Adding & Switching Between Client Accounts

  Agency & Multi-Account Management Manage multiple clients from a single ClickPatrol login. This guide explains how to add new accounts to your dashboard and seamlessly switch between them, making it ideal for agencies and performance marketers.

• Google Ads Refunds

  Understanding Refunds ClickPatrol automatically submits invalid traffic reports to Google to help you get refunds. Learn the difference between automatic (real-time) and retroactive (manual review) refunds, and find out exactly where to look in your Google Ads billing section to see your credits.

• How to Cancel / Delete Your Account

  Cancelling Your Account Follow these steps to permanently delete your ClickPatrol account. Note: Your Google Ads will keep running normally after cancellation (traffic is still forwarded), but fraud protection will stop immediately.

• How to Invite Users to Your Account

  Steps to Invite Log in to ClickPatrol and select the specific account you want to share. Click Invitations in the menu bar. Enter the user's email address. Select their role: Admin: Full access within the account. Dashboard reports only: Limited viewing access. Click Send Invite. Important: Account Registration Note: Invited users must create their account by clicking the unique link provided in the invitation email. They cannot register through the standard ClickPatrol signup page. User Permissions Access: Invited users can only access the specific account(s) and data assigned to them. Restrictions: They cannot add new accounts or view billing information.

• What is Budget Reallocation?

  Understanding Predicted Budget Reallocation "Predicted Budget Reallocation" estimates the ad spend you save by blocking invalid clicks. Instead of wasting budget on bots, that money is automatically used to bid on real visitors. This guide explains the three types of savings—Proactive Blocking, Reactive Blocking, and Google Refunds—and how they combine to improve your campaign's ROI.

• Why should I use ClickPatrol?

  Why ClickPatrol? While getting refunds for invalid clicks is a benefit, the true power of ClickPatrol lies in Data Hygiene. By blocking bots, we prevent "dirty data" from confusing your Smart Bidding algorithms. This ensures Google optimizes for real humans, not bots, leading to higher ROI and cleaner conversion signals.

• How to set your timezone and currency

  Set the timezone and currency your ClickPatrol dashboard uses. Both live on the Settings tab, each with its own Update Configuration button.

• How to use Account Progress

  Account Progress (the Growth Dashboard) tracks your protection in four phases with checklists, and shows which traffic sources are connected.

• How to use the Analytics page

  The Analytics page shows legitimate versus invalid clicks over time, with filters, saved views, CSV export, a traffic chart and a Safe/Blocked donut.

• How to read Click Insights

  Click Insights on the Dashboard shows every individual click: date, geo, source, AI score, ISP, browser, IP and blocked status.

• How to view conversions in the dashboard

  The Conversion page shows your matched conversions: safe conversion percentage, totals, and a table with time stamp, AI score, IP and GCLID.

• How to choose a savings reporting mode

  Pick how ClickPatrol reports savings via the Savings (Reporting Mode) card: Basic Metrics Only, Fake Click Costs or Estimated Savings.

• How to use Reports

  The Reports page splits safe and fake clicks per campaign, keyword, device, ISP and location, with a date filter and downloadable report.